Each product has a separate expiration date indicated, as the shelf life may vary depending on the nature of the cosmetic. We guarantee ample expiration dates for all products. We strive to ensure distribution of products made with the most recent manufacturing dates.

The handling time ranges from a minimum of 1 day to a maximum of 4 days.

The delivery time for cosmetics is typically around 10-14 days. However, if there are holidays in the country of origin or the destination, the delivery time may be extended. If your country is a conflict zone, it may take more than 30 days for delivery.

If you have ordered a machine, we will ship it via DHL Express. (If you have ordered both a machine and cosmetics together, they will be shipped in the same box.) With DHL Express shipping, it will be transported by a special cargo plane, and you will receive the package within 7 days.

It is packaged with a cushioning material to prevent damage to the product due to overseas delivery. We do not provide separate gift wrapping with decorative packaging.

We offer free shipping for cosmetics and skincare products. However, for electronic products, we do charge a shipping fee. The reason behind this is related to customs clearance. It has been challenging to go through customs with beauty machines using regular international couriers. As a solution, we have opted for DHL Express. The shipping fee for machines is due to the cost of using DHL Express, which ensures faster and smoother customs clearance. With DHL Express, the delivery time is within 7 days.

If you purchase cosmetics and machines together, they will be shipped in the same package and you can expect to receive them within 7 days.

Please reach out to our Customer Service Center by emailing us at nabu@nabubeauty.net

We will respond to your inquiry with comprehensive information on our wholesale policies and address any specific details you would like to know.

• If you haven't received a response from our team, please check your spam or junk folders and ensure that our Customer Service Center email address is added to your safe-list.

Are you unable to find the type or brand of product you desire on this website? If so, please send us an email with your request.

We are committed to continuously improving and striving for customer satisfaction.

Please contact our CS Center or send us an email (nabu@nabubeauty.net)

Certainly. We provide after-sales service (AS) support. If the machine is broken, please record a video of the troubleshooting process and send it to us via email. We will directly forward the video to the machine supplier to find a solution for you.